Plotter Doctors is committed to the highest level of service to our customers. Typically, it takes a site visit to determine a problem and find a resolution. This, of course, can be potentially expensive if you’re paying for a site visit and even if you are on a service contract.
We now offer remote services for initial trouble resolution or assistance with printing issues. Below you will find a set of links that will set up secure software on your machine and allow us to remotely operate your system. These links should only be used while speaking with one of our technicians so your system isn’t left open. This is a simple and relatively inexpensive solution for many of our customer issues. When our technician directs you, please click on the appropriate link below.