Returns and Refunds

We will gladly accept returns for our sales order errors or miss-shipments caused by our errors, provided the customer contacts us and returns the item(s) within five business days. All returns must be in their original factory sealed boxes.

Item(s) ordered in error by the customer.

Customers must call for a RMA #(returns merchandise authorization), and instructions on where to ship the product(s) freight prepaid by the customer, prior to shipping item(s).

Refunds will be in the same form of as payment originally used minus a 20% restocking fee. Within 3 to 4 weeks of our receiving the return.

No packages will be accepted without an RMA # number.

Title and risk of loss or damage during shipment pass to buyer upon consignment to the carrier for delivery. It is the buyer's responsibility to check shipments for freight damage prior to accepting the shipment from the carrier and to reject any damaged items. Should the buyer accept damaged items, it will be the buyer's responsibility to file a claim with the freight carrier for damages caused by the carrier.

Warranties and Liability

Products sold by us are covered under the respective manufacturer's warranty for that product. Defective product policies will be as determined by the product manufacturer. The buyer of the product is fully responsible for determining if the product is suitable for its intended use or purpose.

The Buyer shall look to the manufacturer for any product liability claims and hold us harmless from any product claims. We shall not be liable under any circumstances for breach of warranty or others damages as a result of products manufactured by others and sold by us.
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